• Frame: T700 carbon fiber
• Motor: 250W rear hub motor
• Battery: 36V 6.8Ah LG
• Range: 60 km
• Complete bike weight: 14 kg
• Maximum speed: 25 km/h (EU-compliant)

Yes. The bike is CE-certified for the EU market and complies with EN15194 (EPAC) requirements: a 250W motor, pedal assistance only, and a maximum speed of 25 km/h.

Folded dimensions: 75 × 60 × 35 cm. The complete bike weighs 14 kg.

The maximum combined weight of the rider and cargo is 120 kg.

The motor and battery are IP65-rated. They are suitable for riding in rain, but must not be submerged.

The bike uses 16 × 2.125-inch tyres with a puncture-resistant layer.

No. The bike is designed to be app-free, with a minimalist design that avoids distractions.

A single-speed DAYCO belt drivetrain.

Hydraulic disc brakes with 160 mm rotors.

Standard folding pedals are included, along with:

• Charger
• Toolkit
• Elastic luggage straps
• Instruction manual
• Keychain

Yes. Front and rear fenders are pre-installed.

The maximum cargo load is 15 kg. The bike is compatible with a rear rack.

The adjustable seat and handlebar suit riders from 5 ft to 6 ft 2 in. The telescopic stem provides 10 cm of height adjustment.

The LCD shows speed, battery level, distance, and pedal-assistance level (1–5).

No. The bike uses pedal assistance only for EU compliance.

The bike includes an anti-theft battery lock. You can also set a power-on password for the display. Refer to the included user manual for instructions.

A child seat is not recommended because of the folding mechanism.

We sell our bikes online to offer competitive prices and maintain a direct relationship with our customers.

Contact service@rydbike.com for business inquiries.

Your order number is in the order confirmation email we send you. Contact service@rydbike.com if you have any questions.

We accept credit and debit cards, PayPal, Google Pay, Apple Pay, Klarna, and instalment plans. Our selection of payment methods continues to grow.

• EU orders: Milan, Italy
• UK orders: Nuneaton, the UK

We currently deliver to eligible addresses in the European Union and UK Mainland.

We are currently unable to deliver to:

• Finland
• Cyprus
• Malta
• Canary Islands
• French Guiana
• Certain remote islands, overseas territories, and other locations not supported by our delivery partners
• Northern Ireland, the Channel Islands, the Isle of Man, and other UK offshore locations

UK Mainland delivery is subject to postcode availability. Certain remote postcodes may not currently be supported.

If you are unsure whether we can deliver to your address, contact service@rydbike.com before placing your order.

Shipping is free. Delivery takes 3–7 business days via BRT.

All duties and VAT are included at checkout. There are no hidden fees.

Yes, within 24 hours of placing the order, provided the bike has not been dispatched.

RYD uses BRT. Track your order using BRT Track and Trace: https://www.brt.it/en/index.do

The package measures 142 × 27 × 63 cm and weighs 20.5 kg.

The bike arrives 99% assembled. Complete these three steps before riding:

1. Mount the pedals
2. Insert the battery into the saddle tube
3. Adjust the seat height to the desired level

Clear instructions and the necessary tools are included in the accessory box. These steps should take less than 10 minutes.

Contact service@rydbike.com if you need help. Our team can guide you online.

Refer to the included user manual. You can also follow our social media accounts, where we will share related instructions.

Yes. The bike works as a normal bicycle without assistance or when the battery is empty. Pedalling may feel slightly heavier because of motor drag.

The bike handles inclines of 15° at assistance level 5.

Each bike comes with one battery. It is packed in the box; insert it into the seat tube when preparing the bike for use.

We use branded cells. The battery provides at least 80% capacity after 1,000 complete charge–discharge cycles. With proper care, that cycle count can at least double.

The battery is rated for 1,000+ cycles, and a full charge takes 3–4 hours.

Yes. An EU Type F plug is included, for 220–240V power supplies.

The bike still works in cold weather, but battery performance and range decrease, and riding may feel less smooth than in warmer conditions.

• Optimal operating range: 0°C to 40°C (32°F to 104°F)
• Charging: the battery cannot be charged below 0°C (32°F)
• Protection: the system will not operate below −10°C (14°F) to protect the battery

For best performance, store and charge the battery indoors at room temperature.

Even with infrequent use, the recommended cycle every 1–2 months is to fully charge the battery, discharge it to its cutoff voltage, and then recharge it to 70%.

The battery is removable. You can charge it while it is on the bike, or remove it and charge it separately.

The frame or serial number is the unique physical identifier of your bike. It is located on the bottom bracket.

RYD e-bikes have a removable battery that can be replaced when service is needed. Contact service@rydbike.com first so our team can check the fault and recommend the quickest solution. Improper handling may void the warranty.

During the 1-year battery warranty, a failed battery is replaced free of charge, and we cover the costs of a battery fault.

After the warranty expires, you can buy a replacement by emailing service@rydbike.com. The price is approximately €200–€300, depending on the e-bike model and market conditions.

Stock is limited, and priority servicing is given to customers with in-warranty claims.

For standard repairs and maintenance, such as fixing a puncture or replacing brake pads, you can visit a local bike shop. Make sure the shop is familiar with hydraulic brake systems. Detailed maintenance information is also included in the user manual.

We have prepared tutorials for replacing the front or rear inner tube. You can also take the bike to a local bike shop.

Check tyre pressure regularly. The Aero 16 has a rear-mounted motor, so approach kerbs and bumps carefully. We recommend standing on the pedals when riding over bumps to shift more weight towards the front wheel and distribute the load more evenly.

Most parts have a 2-year warranty, provided there is no damage caused by the user. See our warranty section for the detailed warranty period for each component.

Contact the RYD Aero 16 support team at service@rydbike.com first. We will advise whether you should visit a local bike shop or purchase a replacement part from us.

Take photos first, then contact service@rydbike.com so our customer support team can help resolve the issue.

Cold weather drains the battery more quickly. Bring it indoors when possible. The battery will not turn on below −10°C.

If you will not ride for a while, remove and fully charge the battery, and store the bike indoors or in a garage. Keep the battery at room temperature and away from humidity, and give it a full recharge once a month.

Service the Aero 16 regularly. Contact service@rydbike.com for maintenance advice.

Yes, but check compatibility before installation. RYD is not responsible for damage caused by non-RYD accessories.

You can change components or accessories, such as fitting a softer saddle. However, those component or accessory changes are no longer covered by the warranty.