Warranty policy for detailed E-bike parts and accessories

Component Name Warranty Scope Solution  Validity Date
Frame Welding detachment, material fracture Replace for new 36 months
Front fork Shock absorption function failure, material fracture Replace for new 18 months
Car handlebars/handlebars Material fracture Replace for new 18 months
Seat tube Material fracture Replace for new 18 months
Front axle/Center axle/Flywheel Rotating noise, looseness, and detachment Replace for new 5 months
Rim (including spokes) Fracture, desoldering Replace for new 5 months
Outer tire Bulging, material fracture Replace for new 45 days
Inner tire Valve failure, sand hole leakage Replace for new 10 days
Seat cushion Material fracture, fixed buckle detachment Replace for new 10 days
Cover Material fracture Replace for new 10 days
Lithium battery After inspection, the capacity is lower than 60% of the rated capacity or it is considered a quality issue Repair 24 months
Motor Hall element burnt out, performance failure Repair 36 months
Controller Performance failure Repair 18 months
Charger Performance failure Repair 18 months
Display Performance malfunction, not displaying, blurred screen Repair 12 months
Function switch Performance malfunction, switch stuck Repair 12 months
Brake lever Performance malfunction, unable to disconnect Repair 6 months
Transfer handle Performance malfunction, loss of speed regulation function Repair 6 months
Oil disc Except for human damage and performance failures Replace for new 12 months
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2 Years Warranty

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